Our Process
One Connected Revenue Cycle, Managed End to End
Every step in the revenue cycle depends on the one before it. We manage them as a single, connected system, so a small slip at intake never becomes a denial weeks later, and you always know where each claim stands.
Eligibility & Verification
We confirm coverage, copays, deductibles, and authorizations before the visit, so claims start clean and front-end denials are prevented.
Charge Capture & Coding
Certified coders capture every billable service and apply accurate ICD-10, CPT, and HCPCS codes, reviewed against payer rules for compliance.
Claim Scrubbing & Submission
Every claim is scrubbed against payer-specific edits and submitted electronically, so errors are caught before the payer ever sees them.
Payment Posting & Reconciliation
ERA and EOB payments are posted promptly and reconciled against billed charges, with underpayments and variances flagged for recovery.
Denial Management & Appeals
Denials are categorized by root cause, corrected, and appealed quickly, and the underlying issue is fixed so the same denial does not recur.
Reporting & Insights
Real-time dashboards and monthly performance reviews keep your revenue cycle transparent and continuously improving.
Onboarding, Without the Disruption
Switching billing partners should not be stressful. Most practices are live with us within days, with nothing changing inside your existing system and a dedicated account manager guiding every step.
Discovery & Revenue Review
We review your EHR, payer mix, fee schedule, denial history, and A/R aging to understand your practice and pinpoint where revenue is leaking.
Dedicated Account Manager & Secure Access
Your dedicated account manager is assigned and secure, role-based access is configured. Nothing changes inside your existing system.
Workflow Mapping
We document your current workflows before changing anything, then integrate cleanly with your team and the tools you already use.
Go Live
Live claim submission begins, typically within days, with proactive follow-up from the very first claim.
Ongoing Optimization & Review
Monthly performance reviews, KPI tracking, and continuous denial prevention keep your revenue cycle improving over time.
A Transition That Protects Your Cash Flow
Changing billers is the concern we hear most, so we built our transition to keep revenue moving from day one.